Answers to Your Questions

Quick answers to your queries about Elysium Hill. Everything you need to know for a smooth visit.

How do I book an experience at Elysium Hill?

You can book any of our experiences, including stays and day activities, directly through our website. Simply go to the ‘Book Now’ section, choose your experience, select the date, and follow the prompts to complete your booking. If you need assistance or have specific requirements, please don’t hesitate to contact us via email or phone.

What should I bring for my stay or day experience at Elysium Hill?

For stays, we recommend bringing personal items, appropriate clothing for the season, and any specific personal items you may need for an overnight stay. For day experiences, comfortable outdoor attire, sunscreen, and a camera are good to have. Specific details for each activity can be found on the experience’s page on our website.

Are pets allowed at Elysium Hill?

Yes, pets are welcome at Elysium Hill for most outdoor activities and specific accommodation options. Please ensure that pets are kept on leashes where required and that you adhere to our pet policy regarding clean-up and behavior. Check the specific event or accommodation details for any restrictions.

What is the cancellation policy for bookings?

Cancellation policies may vary depending on the experience you book. To view the specific cancellation policy applicable to your chosen experience, please visit the individual booking page on our website. This will provide you with the most accurate and relevant information for your reservation.

General FAQs

Yes, we provide ample free parking for all guests at designated areas across Elysium Hill. Specific parking instructions and locations will be provided upon booking an experience or event.

Absolutely! Elysium Hill offers beautiful settings for weddings, family reunions, corporate events, and more. To learn more about venue options and availability, please visit our 'Events' section or contact our events team directly.

Elysium Hill is equipped with restroom facilities, a visitor center, various picnic areas, and specialised event facilities. We strive to accommodate all our visitors comfortably with amenities that ensure a pleasant and convenient experience.

Guests are welcome to take photographs for personal use. However, any commercial photography requires prior approval and potentially a permit. Please contact us for details if you plan to conduct a photoshoot or similar activities.

Elysium Hill is committed to accessibility for all our guests. Many of our paths, facilities, and experiences are designed to be wheelchair accessible. Please check the specific details on the booking page of each experience, or contact us directly for more information about accessibility features and accommodations.

Changes to your booking depend on availability and the type of experience booked. To request a change, please contact our customer service team as soon as possible. We'll do our best to accommodate your needs, ensuring your visit to Elysium Hill is exactly as you want it.

Elysium Hill Insights

Discover the heartbeat of Elysium Hill, where community, compassion, and care blend into a tapestry of enriching experiences. Stay updated and delve into the stories, people, and charitable spirit that define our essence.

Blog

Dive into our blog for the latest stories from Elysium Hill. From insights on sustainable farming to heartwarming tales of community, each post connects you deeper to our land's vibrant life.

About Us

Get to know Elysium Hill, our philosophy, and the values that guide us. Here we share the journey of our land, the vision that shapes our days, and the passion that fuels our commitment to you.

Charity

At the heart of Elysium Hill is a commitment to giving back. Learn about our ongoing charity initiatives, community support programs, and how each visit helps us contribute to a greater cause.